Tel: 01623 624449   Email: shop@wslackandsons.co.uk  Opening Hours

Looking after your Canada Goose Parka

Canada Goose dry cleaning

 Canada Goose Clearance Sale

All our remaining stock is reduced to clear.  We have parkas, jackets, hats, gloves for men & women available. Buy now our stock is selling out quickly.

 

When your garment requires cleaning, be sure to closely follow the directions on the contents label on the inside of the garment. A well looked-after Canada Goose garment will easily last for more than a decade, if not a lifetime.

Down-Insulated: 
When your down-filled parka requires cleaning, it is important that you take it to a dry cleaner and that you do not machine wash it. Machine-washing your parka will void the warranty. If your parka has a removable fur option, remove the fur ruff before dry cleaning. If you have a small stain on your parka, another option is to spot-wash the parka with a bleach-free detergent and water.

Non-Insulated: 
Your non-insulated jacket may be machine-washed in cold water using a bleach-free detergent. Do not dry clean and do not tumble dry. Simply hang your jacket to dry and iron on a cool setting if necessary.

For our UK customers we recommend http://www.elitecleaningandaftercare.co.uk/ for all your Canada Goose cleaning requirements.  They are a specialist in duck down and feather cleaning based in Rotherham whose clients include The British Antarctic Survey.  Elite Cleaning also offer a repair and reproofing service.  Telephone them on 01709 833189 for more information about their service.

Click here to view our Canada Goose clearance sale, we have parkas, jackets, hat, gloves for men & women available now.

 

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43 thoughts on “Looking after your Canada Goose Parka

  1. Hi a bird has pooped on my fur on the hood the fur can be removed but what’s the best way to clean it?

    Thanks in advance

    • Hi Rebecca, if it won’t come out with a rinse through by hand in warm water then you are going to need professional help. First do a search for Elite Cleaners based in Rotherham, these guys know their stuff and clean for The British Antarctic Survey. If they can’t help then you will need to find a furrier. Let me know how you get on with this. Best wishes, John.

        • Johnsons Dry Cleaning have outlets based in London, they will be able to send it to their specialist facility based in Rugby for you. Alternatively Elite Cleaning do a mail order service, contact them on 01709 833189. Best wishes, John.

  2. Hi I have just recently got a Canada goose jacket and was wondering if Canada goose have a cleaning service or where is the best place to sent it thanks.

  3. Hi

    The hood of Canada goose got caught and the zip that attaches it the coat is broken.

    Can it be repaired, given it isn’t covered by warranty?

    Thanks in advance!

    • Dear Aaron, sorry to hear about this issue. CG will be able to organise a repair for you, email them directly through their official website canadagoose.com and they deal directly with you.

      Kind regards, John.

  4. I have had my blue chilli wacka coat dry cleaned and it’s faded and has white faded patches on the arm wat could have gone wrong ?

    • Dear Alison, until your parka is examined in person it is not possible to determine the cause. Information about the dry cleaner and the process they used is also required. If you purchased from a European authorised Canada Goose stockist then your best option is to contact Canada Goose directly via their website and they will be happy to help you.

  5. Hi John

    I’ve have had my trillium for less than 2 years and I haven’t worn it excessively because I have been based in the uk. However I am now back in Canada but have notice my jacket appears faded especially along seems. I have never cleaned it. Can you suggest what I should do.

    Many thanks

    • Dear Hannah

      Thank you for your enquiry, advise you contact CG via their official website canadagoose.com and they will be able to assist you.

      Kind regards

      John

  6. Hi,

    I was wondering do you know any other dry cleaners in the West Midlands who deal with Canada Goose. Thing is someone split some alcohol on my coat by accidental and now im trying to find a place who specially deals with them. Any ideas?

    Thanks

    ruby

    • Hi Ruby, we don’t have anyone we can advise in your area. Best plan is to send it to Elite Cleaners in Rotherham – they do provide mail order service. Alternatively you will find on canadagoose.com a list of approved cleaners in your area.

  7. My Girlfriend has a chilliwack bomber Canada Goose coat.
    On the arms there are elbow patches and the stiching must have come loose because both arm patches are coming off.

    We live in the uk and this has occured after only 1 Winter. We noticed it after we had it dry cleaned, which also the colour has faded

    Is it still under warrenty?

    Thank you

    • Hi Kieran, genuine Canada Goose products have a lifetime warranty for the original purchaser. To access the services of Canada Goose’s warranty team create an account on canadagoose.com and from there you will be able to access their repairs/warranty department who will work directly with you to resolve the matter.

      Best regards

      John

  8. Hi my son has chiliwack bomber it needs cleaning but the fur hood doesn’t zip of is there some were I could take it to get cleaned I livi in Newcastle upon Tyne

    • Dear Esther, the cleaner we advise Elite Cleaners is based in Rotherham telephone 01709 833189. You can arrange to post it to them and they will clean it and then arrange to have it sent back to you. Regards the fur they will cover this up during the cleaning process to prevent damaging it. Give them a call and I am sure they will be happy to help you out. Best regards, John.

  9. Hi, I have a Canada goose Chateau & a Lodge.
    Is there any spray I can use to shine it up, they both seem to lost it shine.
    People recommended Nikwax

    Thx

    • Dear Joe,

      Your Chateau Parka is dry clean only and we advise not to use any type of spray, dry cleaning should get it back to looking like new. Elite Cleaners based in Rotherham will look after this for you. Your Lodge Jacket is machine washable (follow labels sewn inside) you can use Nikwax Down Wash to clean it and Nikwax Down Proof to replenish water repellency. Feel free to telephone us on 01623 624449 if you want further help or drop by our shop if you can. Best wishes, John.

  10. Hi Again John,

    Would it be possible to use Nikwax TX direct spray after just washing my CG Lodge?

    I want something that can give .it shine

  11. I’m wanting to top up the DWR coating on my CG parka. I’ve recently had it cleaned and reproofed at elite cleaners, but areas such as my arms and shoulders could do with topping up. What product do you recommend?

  12. Hi John, My expedition parka is a bit grey on the label, its probably from dirt or something But How do you recommend cleaning the dirt off it?
    Best regards Samuel!!

  13. Hi john! I’ve had my CG jacket for a while now but I just recently noticed that the white areas of the badge are getting dirty. Do you have a method or any tips for how to clean this and to try and make it white again?
    Regards Daniel

  14. Hi I have a Canada goose and it has the wire in the hood I have had it dry cleaned but the fur around the hood has gone a bit tight what can I do pls x

    • Dear Linda, without seeing parka it is not possible to advise. However it is recommended the fur is removed before dry cleaning or protected if it cannot be removed. Dry cleaning can damage the fur.

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